Good1's Privacy Policy — How We Protect Your Personal Information

Good1 (good1.vu) is a trusted online gaming and Sports Betting platform serving users in Bangladesh. We take the privacy of our members' personal information very seriously. This Privacy Policy applies equally to all Good1 services, websites, and mobile platforms.

In this Policy, "Good1", "we", or "us" refers to the Good1 authority. "Member", "you", or "user" refers to any registered or unregistered individual who accesses the Good1 platform.

Good1's Privacy Policy may be updated from time to time. Any changes will be notified on the platform and the "Last Updated" date will be revised accordingly. Continued use of the platform after an update constitutes acceptance of the revised Policy.

Good1 collects certain necessary information to deliver the best experience to its members and to maintain platform security. See the table below for details:

Good1 uses collected data only for specific, legitimate purposes. Your personal information is never used for anything beyond those purposes. The key reasons Good1 uses your data are outlined below:

• Account Management: Your information is used for registration, login, password recovery, and account security.
• Transaction Processing: To confirm deposits, process withdrawals, and maintain transaction history.
• KYC Verification: To verify your identity and prevent access by minors.
• Fraud Prevention: To detect suspicious activity and maintain the security of the Good1 platform.
• Customer Support: To resolve issues, handle complaints, and provide support.
• Responsible Gaming: To identify problematic gaming patterns and provide support to members.
• Bonuses & Promotions: To provide relevant offers and bonuses tailored to your preferences.
• Legal Obligations: To meet the requirements of regulatory authorities.

Good1 does not ordinarily share your personal information with third parties. However, in certain specific circumstances, sharing limited information may be required:

• Payment Providers: Necessary financial data is shared with mobile banking providers such as Mobile Banking, Nagad, or Rocket to complete transactions.
• Law Enforcement: Information may be disclosed to authorities when required by legal order or judicial process.
• Security Partners: Limited technical data may be shared with trusted security providers to prevent fraud and cyber attacks.
• Audit & Compliance: Specific data may be provided when required for audits by the licensing authority.

Good1 does not share your information with third parties for any purpose other than those stated above. All third-party service providers are required to adhere to the same privacy standards as Good1.

Good1 uses industry-leading security technology to keep your personal and financial information safe. Our security infrastructure operates across multiple layers:

• SSL/TLS Encryption: All data transmitted on the Good1 platform is protected with 256-bit SSL encryption.
• Firewall Protection: An advanced firewall system blocks unauthorized access and DDoS attacks.
• Two-Factor Authentication (2FA): An additional security layer is available for logging into your account.
• Regular Security Testing: Good1's systems are regularly audited by independent third-party security experts.
• Data Masking: Sensitive information such as card numbers or ID numbers is masked within the system.
• Access Control: Good1's internal staff are granted access only to the information they need.

Good1 uses cookies to enhance your experience on the website. Cookies are small text files stored on your device that help remember your preferences. Good1 uses three types of cookies:

• Essential Cookies: These cookies are essential for maintaining login sessions, ensuring security, and keeping core platform functionality running. They cannot be disabled.
• Preference Cookies: Used to remember your language, theme, or display preferences. These are optional.
• Analytics Cookies: Used to understand which parts of the platform are most used and to improve our services. All data is kept anonymous.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some Good1 features to not function properly.

Good1 does not retain your personal information longer than necessary. As a general rule:

• Active account data is retained until the account is closed.
• Even after account closure, certain information may be retained for up to 5 years due to legal obligations.
• Transaction records may be retained for up to 7 years for financial audit purposes.
• KYC documents are retained for a minimum of 5 years after account closure.
• Cookies typically expire within 30 days to 1 year.

Once the retention period expires, your data is securely deleted or anonymized.

As a Good1 member, you have certain important rights over your own personal information. To exercise any of these rights, please contact our support team.

Good1 strictly prevents access by anyone under 18. Protecting minors' data is one of Good1's highest priorities.

• Age is verified at registration and identity documents may be requested when necessary.
• If a member is found to be a minor, their account will be immediately closed and their information will be deleted.
• Good1 never knowingly collects information from anyone under the age of 18.
• If parents have any concerns, they can report them to Good1 support and the matter will be investigated.

If you have any questions, concerns, or requests regarding Good1's Privacy Policy, please contact our privacy team. We are committed to addressing all privacy-related matters with the attention they deserve.

Good1 aims to respond to all privacy-related requests within 30 business days. For urgent matters, please reach us via live chat.